Support

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Common questions

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Create an account or request a demo. Dispatchers use the web dashboard; responders use the mobile app for assignments and navigation.

Plans include a flat monthly platform fee plus usage options such as per dispatch or per distance travelled. See the pricing page for details. Qualifying non-profits can email support@responseline.co.za.

Email info@teenosoft.com for setup, training, and account questions. We typically respond within one business day.

Yes. Request a demo and we’ll walk through triage, assignment, live tracking, and the incident timeline with your team.

Yes. Alarm signals can trigger coordinated dispatch workflows. See Integrations for alarm, subscriber, and operations tooling.

Demo & productinfo@teenosoft.comNPO pricingsupport@responseline.co.zaPlansSee platform & dispatch billing